Agency Login (FECA only)

Login

Agency users requesting access to restricted Web portal features are required to login to the Web portal with a User ID and password.  Agency users' accounts are maintained by the ACS Web Portal Administrator.

 

The Web portal requires an agency user to have a User ID and password to access restricted Web portal features.   

To access Agency Login:  FECA - Agency > Accept

  1. Enter User ID and Password.

  1. Click Submit.

  2. The User ID and Password are authenticated to verify that the user is a valid user. 

  3. The user is taken directly to the restricted features of the Web portal.

  • The ACS Medical Bill Processing Portal requires that a User ID must be at least six characters in length.

  • If your AQS User ID is at least six characters, your portal User ID is the same as your AQS User ID.

  • If your AQS User ID is less than six characters, ‘AQS’ has been pre-pended to your User ID.  E.g., if your AQS User ID = 12345, then your portal User ID = AQS12345.

  • If your AQS User ID is still less than six characters even with ‘AQS’ pre-pended, no portal User ID was created.  This only applied to six User IDs.

  • The following IDs are duplicates of User IDs that already exist in the ACS portal production system and, thus, cannot be created:

    • ABC123

    • MSHERMAN

    • S503CMM

    • S644LS1

    • purple1

  • Your initial password will be identical to your portal User ID.

  • Logins and passwords are case sensitive.

  • 3 unsuccessful login or password attempts lock the user's account for a period of 5 minutes.    

 

Please note that the only restricted features that agency users may access are Bill Status Inquiry and Medical Authorization Inquiry.  Eligibility Inquiry is a public function that may be accessed regardless of whether or not an agency user has been authenticated.